Terms of Service
Updated: February 24, 2026
These Terms of Service (“Terms”) are an agreement between you and Seated Technologies, Inc. (“Seated,” “we,” “us,” or “our”), the owner and operator of the Seated mobile application (“App”), related website available at getseated.seatedapp.io and associated services (collectively, the “Service”). These Terms apply to your access and use of any part of the Service. If you do not wish to be bound by these Terms, do not use any part of the Service. Capitalized words used in the Terms have the definitions ascribed to them in these Terms.
THESE TERMS INCLUDE: (1) AN ARBITRATION PROVISION; (2) A WAIVER OF RIGHTS TO BRING A CLASS ACTION AGAINST SEATED; AND (3) A RELEASE BY YOU OF ALL CLAIMS FOR DAMAGE AGAINST SEATED THAT MAY ARISE OUT OF YOUR USE OF THE SERVICE.
1. About the Service
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Eligibility. You must be at least 18 years old to use the Service. By using any part of the Service, you represent and warrant that you have the right, authority and capacity to enter into these Terms and to abide by all of the terms and conditions of these Terms.
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Employee Restrictions. If you render services to any restaurant or hospitality group (“Affiliated Establishment”) as an employee or independent contractor, neither you, nor any person with whom you are dining, may use the Service in connection with, or receive any Rewards for, dining at the Affiliated Establishment(s).
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Access. Use of the Service requires a compatible mobile device and requires Internet access. Your ability to use the Service may be affected by the performance of these items. You acknowledge and agree that compliance with all such system requirements, which may be changed from time to time, are your responsibility. Your mobile carrier’s standard charges, data rates and other fees may apply. You agree to always use the most recent version of the Service made available by Seated.
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Privacy Policy. Our privacy practices are described in our Privacy Policy. Please review the Privacy Policy, it controls: (a) what information we may collect about you; (b) how we use that information; (c) what information, if any, you are agreeing to share with third parties; (d) with whom we share your information; and (e) your privacy options.
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Forfeiture of Rewards. Provided you do not breach these Terms, any Rewards that have been credited to your Account (as defined in Section 2 below), will remain in your Account for so long as you are actively using the App. Your Rewards may automatically expire and be removed from your Account if you fail to do any of the following during any consecutive ninety (90) day period: (i) redeem any of your Rewards for gift cards or service rewards, or unique experiences (each, an “Experience”); or (ii) pay with a Linked Card (as defined in Section 14 below) at any Affiliated Establishment. If Rewards are removed from your Account, they will not be replaced.
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Linked Cards. Seated enables you to earn Rewards whenever you purchase a meal with your Linked Card at any Affiliated Establishment (whether the reservation was booked through the Service or not). In order to earn Rewards in connection with such meal, you have to have opened the App at least once within 31 days prior to the meal (“Minimum App Use”). Private dining, large parties, and events, as defined by an individual Affiliated Establishment’s dining policies, and meals over $2,000, may not be eligible for rewards. These services are only available through certain participating credit card providers with whom Seated has partnered (as described more fully in Section 14 below). In order to add a Linked Card to your Account, follow the directions set forth in Section 14.2.a below. If your credit card is eligible to participate in our Rewards program, all transactions you make when dining with Affiliated Establishments will earn Rewards, as more fully set forth in Sections 6 and 14 below and subject to your Minimum App Use.
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Promotional Codes. Promo codes are non-stackable unless otherwise noted. In the event multiple promo codes are available, the promo code with the greatest value will be applied.
2. Registration
To use the Service, you must register for an account (“Account”) by providing your personal mobile telephone number, your legal name (full first and last names) and your email address. You may not register with a virtual or V.O.I.P. number (e.g., Google Voice, Line 2, etc.). You may also register by linking your Facebook® account. We will send a verification code to your mobile device to confirm your identity. After entering the verification code, you will be asked to enter a password. You agree to take all reasonable precautions to protect your password and your Account and notify us at support@seatedapp.io of any breach of security or unauthorized use of your Account. Each Account requires a user’s legal name, unique mobile number linked to a mobile carrier’s activated SIM card and a unique mobile device. You may only have one active Account regardless of how many mobile phone numbers or devices you have. You may only have one mobile device linked to your Account.
3. License to Use the Service; Ownership
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License. Subject to your compliance with these Terms, Seated grants you a limited, non-exclusive, non-transferable license to access and use the Service during the term of these Terms solely for your own personal, non-commercial purposes. This license is personal to you and may not be assigned, sub-licensed or otherwise transferred to anyone else.
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Restrictions. You agree that you will not: (i) reproduce, copy, transfer, give access to, distribute, sell, rent, lease, assign, sublicense, create derivative works from, decompile, reverse engineer, or disassemble the Service or any part thereof; (ii) take any measures to interfere with or damage the Service or any part thereof.
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Ownership. You acknowledge and agree that nothing in these Terms conveys to you any ownership, intellectual property rights or other proprietary interest in or relating to the Service or any other Seated products or services, or any modifications or derivative works of any of the foregoing. The Service is licensed, not sold, to you and is owned by Seated and its licensors. Except as expressly set forth herein, Seated reserves all right, title and interest, including all intellectual property and other rights, in and to the Service and all other Seated products and services. You agree not to obscure, alter or remove any patent, copyright, trademark or other proprietary notice or legend contained on or in the Service.
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Apple App Store Terms. The following terms and conditions apply to you only if you acquired the App from the Apple App Store. To the extent the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply. You acknowledge and agree that these Terms are solely between you and Seated, not Apple, and that Apple has no responsibility for the App or the content thereof. Your use of the App must comply with the App Store Terms of Use. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and/or support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund to you the purchase price, if any, paid by you for the App; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms. You and Seated acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. You and Seated acknowledge that, in the event of any third party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, Seated, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms. You must comply with any applicable third-party terms of agreement when using the App. You and Seated acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of these Terms as they relate to your license of the App, and that, upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) as a third party beneficiary to enforce these Terms against you.
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Mobile Software from Google Play Store. If you acquire the App from Google, Inc. or one of its affiliates (“Google”) via Google Play or its successor(s), then to the extent of any conflict between the Google Terms of Service and the Google Play Business and Program Policies or such other terms that Google designates as default end user license terms for Google Play (all of which together are referred to as the “Google Play Terms”), and the other terms and conditions in these Terms, the Google Play Terms shall apply with respect to your use of any App. Seated and you hereby acknowledge that Google does not have any responsibility or liability related to compliance or non-compliance by Seated or you (or any other user) under these Terms or the Google Play Terms.
4. Consent to Communication
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Communication Methods. By using the Service, you agree that we and our partners may communicate with you electronically regarding administrative, security and other issues relating to your use of the Service. Communication will be made primarily through the use of text messages and/or so-called “short codes” to the mobile phone number used to register your Account. We, and our partners, may also contact you through your email address. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. To withdraw your consent to receiving electronic notices, please notify us at support@seatedapp.io.
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Messaging Rates. Seated does not currently charge a fee to use the Service, but any text messages and or short codes sent and/or received may be subject to standard text messaging rates that may be imposed by your mobile carrier. Additionally, text messages and/or short codes sent and/or received may count towards any monthly quota your mobile carrier may have, as applicable. Please be aware that texting charges can fluctuate internationally. Text messaging and short code rates can normally be found by asking your mobile carrier.
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Surveys. By using the Service, you agree that we may contact you via telephone, text or email for the purpose of requesting your participation in surveys regarding the Service. To withdraw your consent to receiving survey participation requests, please notify us at support@seatedapp.io.
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Short Codes. Seated’s short code number is 44501.
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When you opt in to Seated’s short code service Seated will send you an SMS (text) message to confirm your signup.
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You can cancel the short code service at any time. Just text "STOP" to 44501. After you send the text message "STOP" to us, Seated will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS marketing messages from Seated. We may still provide you with SMS reminders about upcoming or recent reservations or to upload a receipt to get your Rewards.
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If you want to join again, just sign up as you did the first time and Seated will start sending SMS messages to you again.
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If at any time you forget what keywords are supported, just text "HELP" to the 44501. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
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Seated is able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
Mobile phone carriers are not liable for delayed or undelivered messages.
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Message and data rates may apply for any messages sent to you from us and to us from you. The frequency of messages will vary. You will receive a message when you submit your dining receipt and another message after it has been reviewed by Seated. In addition, we will send you messages to advise you of promotions and other specials. The frequency of such messages will vary. If you have any questions about your text plan or data plan, contact your wireless provider. For all questions about the services provided by this short code, you can send an email to support@seatedapp.io.
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If you have any questions regarding privacy, please read our Privacy Policy.
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5. Content, Feedback and Use Restrictions
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Your Content. You may post reviews and give restaurants at which you dine 1 to 5-star reviews on our site. Your review will be posted with your first name, and if you registered for Seated using your Facebook® account, the photograph from your Facebook® account will also be posted. In the future, we may offer you the opportunity to post other information or materials. Seated reserves the right to remove reviews in its sole discretion. You are solely responsible for the content, information, images, videos and text (“Content”) that you post, upload, transmit, publish or display on or through the Service (“post”), or transmit to other users. You agree that you will not provide inaccurate, misleading or false information to Seated or to any other user. If information provided to Seated or another user subsequently becomes inaccurate, misleading or false, you will promptly notify us of such change. You agree that you will not post on the Service, or transmit to other users, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party’s rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). Without limiting the previous sentence, you may not post any Content or use the Service in any way that:
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is patently offensive, such as posting Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
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intimidates, threatens, or otherwise harasses other users of the Service or Seated employees and contractors, or advocates harassment of another person;
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is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
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exploits people of any age in a sexual or violent manner, or attempts to collect personal information about any other user of the Service or any third party without such user or third party’s informed consent;
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contains sexually explicit Content;
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provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
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involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;
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uses any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, scrape or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents;
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promotes illegal or unauthorized copying of another person’s copyrighted work, such as, by way of example only, providing pirated computer programs or links to them, providing information to circumvent copy-protection devices, or providing pirated images, audio or video, or links to pirated images, audio or video files;
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contains or transmits viruses, corrupted data or other harmful, disruptive or destructive files or code;
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solicits personally identifiable information for commercial or unlawful purposes from other users;
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engages in commercial activities and/or sales including but not limited to contests, sweepstakes, barter, advertising, and pyramid schemes;
or
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infringes any third party’s copyrights or other rights (including but not limited to other intellectual property rights and privacy rights).
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Feedback. You agree that any suggestions, comments, ideas, corrections, improvements, feedback or other information you provide Seated (collectively, “Feedback”), shall be the sole and exclusive property of Seated and you hereby assign, for no additional consideration, all of your rights, title and interest in and to such Feedback to Seated. Seated is free to use, disclose, reproduce, license and otherwise distribute the Feedback, in connection with any product or service, including the Service, without any obligations or restrictions of any kind to you.
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Code of Conduct. Your use of the Service, including but not limited to the Content you post on the Service, must be in accordance with any and all applicable laws and regulations. Seated has the right, but not the obligation, to monitor and remove any Content submitted to the Service.
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License to Your Content. When you post, link or otherwise make available Content on the Service, you grant Seated a non-exclusive, royalty-free, fully paid-up, perpetual, irrevocable, transferable and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display, and otherwise exploit such Content throughout the world in any manner or media, on or off the Service without payment to you of any further consideration.
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Representations and Warranties. You represent and warrant that: (a) you have the right to submit all Content and Feedback to Seated and grant the licenses set forth in these Terms; (b) Seated will not need to obtain licenses from any third party or pay royalties to any third party to use the Content and Feedback in accordance with these Terms; (c) the Content and Feedback do not infringe any third party’s rights, including but not limited to, intellectual property rights and privacy rights; and (d) the Content and Feedback comply with these Terms and all applicable laws.
6. Rewards
Activities. The following section applies to how you can earn Seated Dollars (“Rewards”) by dining at an Affiliated Establishment, and how you can redeem those Rewards for gift cards, service credits, merchandise or Experiences.
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Rewards General Conditions. Rewards are based on the estimated subtotal transaction value (prior to tax and tip) observed via Transaction Information on your Linked Card and are given after the dining event is completed and the transaction has cleared. Notwithstanding the foregoing, transactions over two-thousand dollars ($2000) may be reviewed by Seated and earn a reduced reward rate or no rewards at all, at Seated's discretion. Rewards cannot be combined with other loyalty program benefits, offers, discounts, or promotions, whether offered directly from the restaurant, third parties such as, but not limited to, Pulsd, Groupon, and Restaurant.com, or Seated service partners with whom Seated has a contractual relationship.
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Additional Terms and Conditions. You acknowledge that additional terms and conditions may apply with respect to each individual Affiliated Establishment and potential Rewards (such as the Rewards are available, the amount of Rewards you can earn, age restrictions, etc.). The additional terms and conditions will be displayed to you in the App when you select a restaurant or view a Reward.
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Activate. If you wish to go to an Affiliated Establishment in advance, you can click the “Activate” option on the App. If that option is available for that restaurant, before arriving at the restaurant, if you have selected the Activate option and the restaurant seats you, you qualify to earn Rewards for your meal. You may not use the Activate option after you arrive at such restaurant. The Activate option is valid only for the restaurant associated with your selection and only through the end of the calendar month in which you selected it.
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Referrals. If you would like to refer others to sign up for the Service, we will provide you with a sample message that you can send through your own email, social media, or chat. You acknowledge and agree that, as between you and Seated, you are solely responsible for such messages, and you represent and warrant that you have a personal relationship with such invitees and all such invitees have consented to receiving such messages. Seated will not be responsible or liable for any claims or damages of any kind incurred as a result of such messages. If the referred individual registers for an Account, you may qualify to earn promotional Rewards.
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Dining Rewards. You can earn Rewards by paying at an Affiliated Establishment with a Linked Card. Please note that the Rewards you earn using a Linked Card may be lower than if you clicked “Activate.”
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Promotional Rewards. You can earn Rewards through the Seated Referral Program and other promotional incentives offered from time to time (collectively, the “promotional programs”). Seated reserves the right to determine the availability and frequency, as well as applicable terms, of all promotional programs, including the right to modify or terminate any promotional programs, in each case at any time, in Seated’s sole discretion, and without notice to you. For example, to earn Rewards as part of a promotional program, you may be required to click “Activate” prior to a transaction.
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Redeeming Rewards. You can redeem your Rewards for gift cards, service credits or merchandise (each, an “Everyday Purchase”), or Experiences by going to the Seated Store tab in the App to view the Rewards balance in your Account wallet and selecting the Everyday Purchase or Experience you desire in exchange for your Rewards. Once redeemed, the Rewards will be withdrawn from your wallet and a redemption code will appear in the App. Redeeming Rewards for certain Everyday Purchases or Experiences may require you to agree to additional terms and conditions that are established by the applicable provider or sponsor. Any additional terms and conditions will be presented to you in the App and you must agree to them before you can redeem your Rewards for that Everyday Purchase or Experience. Rewards are for use only in the App and have no cash value or other value outside of the App. Everyday Purchases and Experiences are offered by third parties, and not by Seated and such third parties are solely responsible to you with respect to the Everyday Purchases and Experiences. While we endeavor to select and present the best possible Everyday Purchases and Experiences and will endeavor to remedy issues with your selected Everyday Purchases and Experiences, Seated is not responsible for the Everyday Purchases and Experiences.
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Use of Experiences. If you redeem your Rewards for an Experience, the additional terms and conditions stated in this paragraph also apply. Experiences are not redeemable (in whole or in part) for cash and have no cash value except as required by applicable law. Experiences are non-transferable without notice to and consent by Seated or the sponsor of the Experience. No resale of any Experience is permitted unless the right to resell is required by applicable law. Experiences may not be combined with any other offer, coupon, promotion or discount or certificate and must be used in a single visit except as required by applicable law. Experiences are subject to any terms or conditions imposed by the sponsor of the Experience. All restaurant Experiences are valid for dine-in only unless the Experience provides otherwise. Any attempted redemption of an Experience in violation of these Terms may result in the forfeiture of the Experience and/or the Rewards used to purchase the Experience.
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Rewards Disputes. Any claim, inquiry, or dispute related to the earning of Rewards ("Rewards Dispute") must be submitted within thirty (30) days of the relevant dining transaction for which such Rewards were earned, beginning the on the calendar date of the dining transaction and ending at 11:59 p.m. EST thirty (30) calendar days thereafter. Seated is not obligated to issue Rewards in response to any Rewards Dispute, and the thirty (30) day period is provided soley as a courtesy. Seated shall have no liability for Rewards not issued where a Member fails to contact Seated within the applicable timeframe.
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Breaches. If we, in our sole discretion, determine that you, acting alone or with others have committed any of the following (“Breaches”): (1) accrued Rewards by claiming credit for meals or orders that did not occur or that were not made in full compliance with these Terms; (2) are or have engaged in any fraud, abuse or misuse in connection with accruing or redeeming Rewards; or (3) that you are attempting or have attempted to do any of the foregoing; we may do any or all of the following:
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Remove any Rewards in your Account;
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Temporarily suspend your ability to earn and/or redeem Rewards;
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Terminate your Account;
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Request a refund for redeemed Rewards or Experiences; and/or
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Take any legal or other actions we deem necessary or appropriate.
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7. Termination
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Seated reserves the right to suspend, disable or delete Accounts, and/or your ability to access the Service (or any part of the Service), and/or delete any Rewards in your digital wallet at any time for any reason whatsoever, including but not limited to, the following reasons: Breaches of these Terms or our Community Guidelines by you or others acting with you; or you act in a manner that the restaurant or Seated deems improper or disruptive.
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If you commit a Breach or otherwise violate these Terms, all licenses granted to you by Seated, including permission to use the Service, will terminate automatically. Additionally, Seated may suspend, disable, or delete your Account and/or your ability to access the Service (or any part of the Service), and/or delete any Rewards, with or without notice, for any or no reason. If Seated deletes your Account for any suspected Breach of these Terms by you, you are prohibited from re-registering for the Service whether you use the same or a different name or mobile telephone number.
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You may cease use of the Service at any time. We do not automatically delete your Account information so you may easily rejoin the Service. If you want Seated to delete your Account information, you may email us at support@seatedapp.io or following the “Delete Account” prompt within the “Manage Account” section of the App.
Seated reserves the right to maintain any user information it determines is necessary to comply with applicable laws or as part of its data retention practices.
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All provisions of these Terms, which by their nature should survive the termination of these Terms, shall continue in full force and effect subsequent to and notwithstanding any termination of the Terms by Seated or you. In the event of Account deletion for any reason, Seated may, but is not obligated to, delete any of your Content (as defined in Section 5). Seated shall not be responsible for the deletion of (or failure to delete) such Content.
8. Third Party Rights; DMCA
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DMCA. Seated respects the intellectual property of others, and we ask our users to do the same. Each user is responsible for ensuring that the Content they post to Seated does not infringe any third-party copyright. Seated will promptly remove infringing Content in accordance with the Digital Millennium Copyright Act (“DMCA”) if properly notified that the materials infringe a third party’s copyright. In addition, Seated may terminate the Accounts of repeat copyright infringers.
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DMCA Takedown Notice. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with a written notice containing the following information:
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Your name, address, telephone number, and email address (if any);
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A description of the copyrighted work that you claim has been infringed;
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A description of where the material that you claim is infringing is located on Seated, sufficient for Seated to locate the material;
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A statement that you have a good faith belief that the use of the copyrighted work is not authorized by the copyright owner, its agent, or the law;
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A statement by you that the information in your notice is accurate and, UNDER PENALTY OF PERJURY, you are the copyright owner or authorized to act on the copyright owner’s behalf;
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An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
You may submit this information via email to legal@seatedapp.io or by mail to our Copyright Agent (see Section 9.h. below).
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DMCA Counter-notification. If you believe that your material has been removed by mistake or misidentification, please provide Seated with a written counter-notification containing the following information:
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Your name, address, and telephone number;
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A description of the material that was removed and the location where it previously appeared;
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A statement UNDER PENALTY OF PERJURY that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
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A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, any judicial district in which Seated may be found (which includes the Southern District of New York), and that you will accept service of process from the person who filed the original DMCA notice or an agent of that person;
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Your electronic or physical signature.
You may submit this information via email to legal@seatedapp.io or by mail to Seated’s Copyright Agent (see Section 9.h below).
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Please note that we will provide complete counter-notifications to the person making the DMCA claim. That person may elect to file a lawsuit against you for copyright infringement. If we do not receive notice that a lawsuit has been filed within ten (10) business days after we provide notice of your counter-notification, we will restore the disabled materials. Until that time, your materials will remain disabled.
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Warning: In filing a DMCA notice or counter-notification, please make sure that you have complied with all of the above requirements. If we request additional information necessary to make your DMCA notice or counter-notification complete, please provide that information promptly. If you fail to comply with all of the foregoing requirements, your notification or counter-notification may not be processed.
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In addition, please make sure that all of the information you provide is accurate. UNDER SECTION 512(f) OF THE COPYRIGHT ACT, ANY PERSON WHO KNOWINGLY MATERIALLY MISREPRESENTS THAT MATERIAL OR ACTIVITY IS INFRINGING OR WAS REMOVED OR DISABLED BY MISTAKE OR MISIDENTIFICATION MAY BE SUBJECT TO LIABILITY.
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If you have questions about the legal requirements of a DMCA notice, please contact an attorney or see Section 512(c)(3) of the U.S. Copyright Act for more information. If you have questions about the legal requirements of a DMCA counter-notification, please contact an attorney or see Section 512(g)(3) of the U.S. Copyright Act for more information.
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Copyright Agent. Send DMCA notices, DMCA counter-notifications, or any inquiries concerning intellectual property to Seated’s Copyright Agent:
Seated Technologies, Inc.
Attn: Patrick Lucas
217 18th Street, Box 1209
New York, NY 10113
Department – Copyright Agent
Email: legal@seatedapp.io
9. Indemnification
You agree to indemnify and hold harmless Seated, its subsidiaries, affiliates, related parties, officers, directors, employees, agents, suppliers, independent contractors, advertisers, partners, Fidel, Payment Card Networks (Visa, Mastercard and AMEX), and co-branders from any loss, damages, or costs, including without limitation reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of or access to the Service, your violation of any third party’s proprietary or other rights, or breach of these Terms. You further agree to indemnify Seated for all costs and expenses that Seated incurs in the event that you commit a Breach of these Terms or the terms of any other agreement with Seated.
10. Disclaimer of Warranties; Limitation of Liability
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YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF AND INTERACTIONS WITH OTHER USERS OF THE SERVICE. YOU UNDERSTAND THAT SEATED, FIDEL, AND PAYMENT CARD NETWORKS (VISA, MASTERCARD AND AMEX) ARE NOT AND SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY ACT OR OMISSION BY ANY USER OF THE SERVICE, WHETHER ON OR OFF THE SERVICE. SEATED, FIDEL AND PAYMENT CARD NETWORKS (VISA, MASTERCARD AND AMEX) MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE SERVICE, CONTENT AND/OR THE CONDUCT OF USERS OF THE SERVICE.
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SEATED, FIDEL AND PAYMENT CARD NETWORKS (VISA, MASTERCARD AND AMEX) HAS NO OBLIGATION TO SCREEN OR MONITOR ANY CONTENT (AS DEFINED IN SECTION 5) AND DOES NOT GUARANTEE THAT ANY CONTENT AVAILABLE ON THE SERVICE COMPLIES WITH THESE TERMS OR IS SUITABLE FOR ALL USERS.
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SEATED PROVIDES THE SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU USE THE SERVICE AT YOUR OWN RISK. SEATED, FIDEL AND PAYMENT CARD NETWORKS (VISA, MASTERCARD AND AMEX) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTY THAT MIGHT ARISE UNDER ANY LAW. WITHOUT LIMITING THE FOREGOING, SEATED MAKES NO REPRESENTATIONS OR WARRANTIES: (A) THAT THE SERVICE WILL BE PERMITTED IN YOUR JURISDICTION; (B) THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; (C) CONCERNING ANY CONTENT SUBMITTED BY ANY USER; (D) CONCERNING ANY THIRD PARTY’S USE OF CONTENT THAT YOU SUBMIT; (E) THAT ANY CONTENT YOU SUBMIT WILL BE MADE AVAILABLE ON THE SERVICE OR WILL BE STORED BY SEATED; (F) THAT SEATED WILL CONTINUE TO SUPPORT ANY PARTICULAR FEATURE OF THE SERVICE; (G) CONCERNING SITES AND RESOURCES OUTSIDE OF THE SERVICE, EVEN IF LINKED TO, FROM OR THROUGH FROM THE SERVICE.
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IN NO EVENT WILL SEATED, ITS AFFILIATES AND/OR SERVICE PROVIDERS, EMPLOYEES, AGENTS, FIDEL, AND PAYMENT CARD NETWORKS (VISA, MASTERCARD AND AMEX), OR ANY OF THEIR OFFICERS AND/OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, UNDER ANY LEGAL THEORY OR CLAIM, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, ANY RESTAURANTS OR OTHER ESTABLISHMENTS BOOKED OR CONTACTED THROUGH OR IN CONNECTION WITH THE SERVICE, ANY REWARDS OR EXPERIENCES ACQUIRED THROUGH THE SERVICE, ANY WEBSITES LINKED TO THE SERVICE OR ANY CONTENT ON THE SERVICE. SOME JURISDICTIONS (SUCH AS THE STATE OF NEW JERSEY) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
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THE TOTAL LIABILITY OF SEATED, FIDEL, AND PAYMENT CARD NETWORKS (VISA, MASTERCARD AND AMEX) TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE AMOUNT OF ONE HUNDRED DOLLARS ($100.00).
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THE FOREGOING DISCLAIMERS, EXCLUSIONS AND LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
11. Arbitration and Class Action Waiver
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Informal Process First. You agree that, in the event of any dispute between you and Seated, you will first contact Seated and make a good faith sustained effort to resolve the dispute before resorting to arbitration under this Section.
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Binding Arbitration. Any dispute or claim arising in any way from your use of the Service, except for disputes relating to the infringement of our intellectual property rights or the access or use of the Service in violation of these Terms, will be resolved by binding arbitration, rather than in court, but you may assert claims in small claims court if your claims qualify.
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No Judge or Jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award, on an individual basis, the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must treat these Terms as a court would.
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Arbitrator and Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) before a neutral single arbitrator, whose decision will be final and binding. The arbitral proceedings shall be governed by the AAA Commercial Arbitration Rules, Consumer Due Process Protocol, and Supplementary Procedures for Resolution of Consumer Related Disputes. These rules can be found on the AAA website at www.adr.org.
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Starting an Arbitration. To begin an arbitration proceeding, you must send us a notice of dispute, in writing, setting forth your name, address and contact information, the facts of the dispute and the relief requested. Your notice must be sent to legal@seatedapp.io. Seated will send any notice of dispute to you at the contact information we have for you.
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Format of Proceedings. The arbitration shall be conducted, at the option of the party seeking relief, by telephone, online, or based solely on written submissions.
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Fees. If you initiate arbitration, your arbitration fees will be limited to the filing fee set forth in the AAA’s Consumer Arbitration Rules. Unless the arbitrator finds the arbitration was frivolous or brought for an improper purpose, Seated will pay all other AAA and arbitrator’s fees and expenses.
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Individual Basis. To the fullest extent permitted by applicable law, you and Seated each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Seated each waive any right to a jury trial. As a result, PROCEEDINGS TO RESOLVE OR LITIGATE A DISPUTE IN ANY FORUM WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS.
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Limitation Period. In no event shall any claim, action or proceeding by you or Seated be instituted more than one (1) year after the cause of action arose.
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Enforcement. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods shall have no applicability.
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Invalidity. If a court of competent jurisdiction finds the foregoing arbitration provisions invalid or inapplicable, you and Seated each agree to the exclusive jurisdiction of the Federal and State courts located in New York, New York, and you and Seated each agree to submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any applicable dispute or claim.
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Opting Out. If you do not want to arbitrate disputes with Seated and you are an individual, you may opt out of this arbitration agreement by sending an email to legal@seatedapp.io within thirty (30) days of the date you first access or use the Service.
12. Modification of the Terms
You agree that, from time to time, Seated may (in its sole discretion) modify, add or remove any or all parts of these Terms and/or the Service. Seated will post any changed version of these Terms and indicate its effective date at the top of the Terms. Such modifications will be effective immediately upon posting of the modified Terms. Each time you access or use the Service, you should check to see if the Terms or Privacy Policy has changed. Whether you do so or not, the Terms and Privacy Policy in effect at each time you access or use the Service will apply at such time. If we make any material changes, we will use commercially reasonable efforts to notify you by means of a notice on the Service. Your continued use or access of the Service following the posting of changes to these Terms indicates your acceptance of those changes.
13. Miscellaneous
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These Terms are the complete and exclusive agreement between you and Seated with respect to the subject matter of these Terms, and they supersede all prior or contemporaneous, oral or written, proposals, understandings, representations, conditions, warranties, and all other communications between you and Seated with respect to the subject matter of these terms. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Seated without restriction. These Terms may not be deemed modified, explained or supplemented by any prior course of dealings or trade by custom or usage. These Terms shall be governed by the laws of the State of New York, notwithstanding any principles of conflicts of law. The section headings used in these Terms are for convenience only and will not affect the interpretation of these Terms. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. If any provision of these Terms is determined to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions. No agency, partnership, joint venture, or employment relationship is created as a result of the Terms and neither party has any authority of any kind to bind the other in any respect.
14. Payment Card Linking
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Definitions. The following definitions apply to this section of the Terms:
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Eligible Payment Card: Any Visa, MasterCard or American Express credit or debit card in the individual name of the applicable user of the Service and which is eligible to become a Linked Card as determined by Seated and Fidel. Seated is not under any obligation to determine the eligibility of any such card prior to a user making a link request as provided below, and Seated and its service providers shall have the right to remove any such card from eligibility at any time and for any reason. As explained below in “Card Eligibility,” not all Visa, MasterCard, and American Express cards are eligible for registration as a Linked Card.
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Eligible Transaction: Any eligible purchase transaction (not being a cash withdrawal, cash advance, card check transaction, instant loan) whereby a user makes a purchase from an Affiliated Establishment using a Linked Card meeting the terms associated with the offer available at such Affiliated Establishment.
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Fidel: Our service provider for transaction data services linking Payment Card Networks with Seated.
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Linked Card: an Eligible Payment Card that a user links for use in connection with participation in the Service.
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Payment Card Networks: Visa, MasterCard, or American Express (AMEX)
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Card Eligibility and Card Linking. Only Eligible Payment Cards may become Linked Cards and the same Eligible Payment Card may only be a Linked Card on a single account once. A Linked Card shall remain a Linked Card unless you un-link a linked card.
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Linking an Eligible Payment Card: To link an Eligible Card, go to your Account on the Service and follow the prompts to enter the Eligible Payment Card information and click “submit.” Upon your clicking submit, Fidel will confirm and inform you as soon as possible that your Eligible Payment Card has been successfully linked and will be accessible under your Account.
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Un-Linking a Linked Card. To un-link a Linked Card, go to your Account, tap on the card you would like to unlink, follow the prompts to unlink such card. As soon as a Linked Card has been un-linked, transaction monitoring as to such card will immediately cease, and transactions using such card will no longer be eligible to participate in the Service. A Linked Card shall remain linked until you unlink the card.
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Card Eligibility. Not all Visa, MasterCard, and American Express cards are eligible for registration - including PIN based purchases on debit cards. Visa, MasterCard, and American Express Corporate cards, Visa, MasterCard, and American Express Purchasing cards, non-reloadable prepaid cards, government-administered prepaid cards (including EBT cards), healthcare (including Health Savings Account (HSA) or Flexible Spending Account (FSA) or insurance prepaid cards, Visa Buxx, and Visa-branded, MasterCard-branded, and American Express-branded cards whose transactions are not processed through the Visa payment system, MasterCard payment system, and/or American Express payment system are not eligible to participate. Registered debit cards - your transaction must be processed as a 'credit' (i.e. signature) transaction to make sure the transaction can be monitored. Additionally, not all Crypto, international banks or foreign-issued cards are supported. Transactions made using cards from unsupported banks or issuers outside the United States may not be eligible to earn rewards, even if such cards process their transactions through the Visa, MasterCard, or American Express payment systems or meet other card eligibility criteria as set forth in these Terms.
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Transaction Eligibility. Not all participating restaurant locations or transactions at participating restaurants with your Linked Card may be eligible to earn Seated Dollars. Visa, Mastercard and AMEX may be unable to monitor every transaction made with your enrolled Visa, Mastercard and AMEX this may include PIN-based purchases on debit cards, purchases you initiate through identification technology that substitutes for a PIN, payments made through third-party digital wallets or payment apps, payments of existing balances, balance transfers, or transactions that are not processed or submitted through the Visa U.S.A. or MasterCard or AMEX payment systems, and that these transactions are not eligible. Please review applicable offer terms.
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Eligible Transactions and Earning Rewards. The Rewards available to you through the Service are based on the Eligible Transaction you make. You can earn Seated Dollars by making an Eligible Transaction on a Linked Card at an Affiliated Establishment within the terms associated with the offer and in accordance with these Terms.
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Collection and Use of Transaction Data. We use Fidel and the Payment Card Networks to monitor transactions for your participation in the Service. Your agreement to these Terms authorizes Fidel and the applicable Payment Card Network(s) to monitor the transactions made with your Linked Card(s) with participating restaurants to confirm Eligible Transactions. The data collected from Fidel includes your Linked Card identifier, restaurant location, transaction date, time and amount.
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By agreeing to these Terms and registering a payment card as the Linked Card in connection with transaction monitoring, you authorize Seated to share your Linked Card information with the Payment Card Networks so the applicable Payment Card Network(s) is or are informed of the registration of the Linked Card as a part of Service. You authorize the applicable Payment Card Network(s) to monitor transactions on your Linked Card(s) to identify Eligible Transactions (and Eligible Transaction dollars) in order to determine whether you have qualified for or earned an offer linked to your Linked Card(s), and for the Payment Card Network(s) to share such transaction details with Seated and participating restaurants to enable your Linked Card(s) offer(s) and provide offers that may be of interest to you. You may opt-out of transaction monitoring on the Linked Card(s) at any time by un-linking the Linked Card on your Account.
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By agreeing to these Terms and Conditions and checking the appropriate box at the time of enrolling the Linked Card(s), you authorize the applicable Payment Card Network(s) to monitor and share transaction data with Service Provider (Fidel) as part of your participation in the Service. You also acknowledge and agree that Fidel may share certain details of your Eligible Transactions with Seated and Affiliated Establishments, and/or Payment Card Network(s), to enable your participation in the Service and for other purposes in accordance with these Terms. You may opt-out of transaction monitoring on the Linked Card(s) at any time by un-linking the Linked Card.
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Notwithstanding anything to the herein or in the Privacy Policy to the contrary, Seated and its third party Service Providers (including Fidel) will use “Transaction Information” (i.e., information regarding the transactions that you make on Linked Cards) solely as follows:
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Use Transaction Information such as transaction amount, transaction time and restaurant location to confirm an Eligible Transaction or return to match transactions to confirm whether you qualify for Rewards.
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Share Transaction Information with the participating restaurant where a transaction occurred as needed for the restaurant to confirm a specific transaction occurred. For example, the date and amount of your purchase and the last 4 digits of your card number so the restaurant can verify your purchase with its records if there is a missing or disputed transaction.
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Provide participating restaurants or third party Service Providers aggregated and anonymized information relating specifically to Linked Card activity solely to allow participating restaurants and third party Service Providers to assess the results of their campaign.
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Create a record of the Transaction Information and thereafter maintain and use data in connection with operating the Service.
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Provide information in order to respond to a request from a governmental authority or a payment organization involved in a transaction with you or an Affiliated Establishment. You authorize the sharing, exchange and use of transactional information described above and herein by and among Seated and Seated’s third party Service Providers, applicable Payment Card Networks and applicable restaurants.
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Please see our Privacy Policy for more information about the collection, usage and disclosure of your personal information.
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Service Provider Terms. In order to add a Linked Card, you must accept any terms and conditions presented by Fidel.
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Payment Card Networks. You agree that the Payment Card Network will not be liable to you or to any third party for any loss whatsoever resulting in connection with (directly or indirectly) the Terms and your participation in the Service.
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Lost Transactions. Neither Seated nor its Service Providers shall be responsible for communications, including reporting of Eligible Transactions and/or Rewards earned, lost due to communication issues including change of address or other contact information or technical issues or malfunctions.
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15. Questions
Any questions, complaints or claims with respect to the Service should be directed to:
Seated Technologies, Inc.
Attn: Finance Department
Email: legal@seatedapp.io