Privacy Policy
Last Updated: April 3, 2025
This privacy policy (“Privacy Policy”) explains the information that Seated Technologies, Inc. (“Seated,” “our,” “us” or “we”) processes about users of the Seated mobile application (“App”), related website available at getseated.seatedapp.io and related services, job applicants, representative of a company with whom we do business or another individual whose information we have processed pursuant to this Privacy Policy (collectively, the “Service”), how we may collect, use, disclose or otherwise process your information, as well as your choices about such processing.
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICE. Access to the Service is offered to you conditioned on your acceptance of this Privacy Policy. By using the Service, you consent to the collection, use, disclosure and other processing of information in accordance with this Privacy Policy. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT USE THE SERVICE.
We may modify or replace this Privacy Policy at any time in accordance with Section 11 (“Changes to this Privacy Policy”).
1. Information We Collect From You
2. Cookies
3. How We Use Your Information
4. Disclosure of Personal Information
5. Your Choices
6. Children
7. Users From Outside of the United States
8. Social Features and Third-Party Services
9. Security
10. U.S. State Privacy Rights
11. Changes to This Privacy Policy
12. Contact Us
1. Information We Collect From You
We collect personal information from you in the course of providing you the Service. “Personal information” is any information that can be used, directly or indirectly, to identify, locate or contact someone. Types of personal information we collect include name, physical address, mailing address, email address, and phone number. Under certain circumstances, personal information we collect may also include other information that can reasonably be used to link to a particular person, such as credit card information, internet protocol (IP) addresses, unique device identification numbers, and internet activity.
We collect your mobile telephone number, your first and last name and your email address, as well as the password you select, when you register for an account with us. If you register by linking your Facebook® account, we collect your first and last name and your email address.
When you link your credit or debit card in the App, we collect the last four digits of your card in order to track potential fraud and identify which restaurant you dined at and the details of the transaction.
When you redeem Rewards, we collect information on the gift card, cash credit, or experience option that you select. We don't share this information with any third parties except as specified in the “Transaction Data and Card Linking” section of this Policy.
If you contact us by email or through our website or App, we will receive your name, email address and the contents of your message. If you contact us by mail, we will receive your name, postal address and the contents of your message.
We also collect some information about you automatically when you use the Service including:
a. Your mobile device’s unique identifier
b. Your device’s IP address
c. Technical information about your mobile device (such as type of device, operating system, browser type and version, etc.)
d. Your preferences and settings (time zone, language, privacy preferences, application preferences, etc.), so that we may act in accordance with those preferences
e. The URL of the site that referred you to the Service
f. The buttons and links you clicked on (if any) within the Service, so that we may optimize your experience
g. How long you used the Service and which parts and features you used
h. Geographic locations in which you use the Service
Not all information is personal information. We may deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you (or we may collect information that has already been deidentified / anonymized) and we may use such deidentified information for any purpose Nothing in this Privacy Policy restricts our collection, use or disclosure of any aggregated information or information that does not identify, or cannot be reasonably linked to, you or any other individual. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified / anonymized form and not attempt to re-identify the information, except solely for the purpose of determining whether our deidentification / anonymization process satisfies legal requirements.
Transaction Data via Card Linking
We currently use Fidel and the Payment Card Networks (Visa, Mastercard, and American Express, aka AMEX) to monitor card transactions for your participation in the Seated program. Your agreement to the Seated Terms of Service authorize Fidel and the Payment Card Networks to monitor the transactions made with your registered eligible payment cards at participating Seated merchants to confirm qualified transactions. The data collected from Fidel includes your registered card identifier, merchant location, transaction date/time and amount.
By registering a payment card in connection with transaction monitoring, you authorize Seated to share your payment card information with Visa, Mastercard and AMEX (Payment Networks) so it knows you enrolled. You authorize Mastercard, Visa and AMEX to monitor transactions on your registered card(s) to identify eligible purchases in order to determine whether you have qualified for or earned an offer linked to your payment card, and for Visa, Mastercard and AMEX (Payment Networks) to share such transaction details with Seated to enable your card-linked offer(s) and target offers that may be of interest to you. You may opt-out of transaction monitoring on the payment card(s) you have registered by navigating to your settings menu to remove your linked card(s).
You acknowledge that Visa, Mastercard and AMEX may be unable to monitor every transaction made with your enrolled Visa, Mastercard and AMEX this may include PIN-based purchases on debit cards, purchases you initiate through identification technology that substitutes for a PIN, payments made through third-party digital wallets or payment apps, payments of existing balances, balance transfers, or transactions that are not processed or submitted through the Visa U.S.A. or MasterCard or AMEX payment systems, and that these transactions are not eligible. Please review our Terms. You may opt-out of this monitoring at any time by selecting ‘Account’ from the Seated app and deleting your registered card(s). If you register a debit card, your transaction must be processed as a ‘credit’ (i.e., signature) transaction to make sure the transaction can be monitored. Do not use a Personal Identification Number (PIN) when paying for your purchases with your enrolled card if you want the transaction to be available for view or action on the Seated App.
Notwithstanding anything to the contrary in the Terms or Privacy Policy, Seated and its third-party service providers (including Fidel) will use transaction information solely as follows:
- Use transaction data such as transaction amount, transaction time and merchant location to confirm an eligible purchase or return to match transactions to confirm whether you qualify for rewards;
- Share transaction data with the participating merchant where a transaction occurred as needed for the merchant to confirm a specific transaction occurred. For example, the date and amount of your purchase and the last 4 digits of your card number so the merchant can verify your purchase with its records if there is a missing or disputed transaction;
- Provide participating merchants or third-party service providers aggregated and anonymized information relating specifically to registered card activity solely to allow participating merchants to assess the results of their campaign;
- Create a record of the transaction data and thereafter maintain and use data in connection with operating the Services; or
- Provide information in order to respond to a request from government authority or a payment organization involved in a transaction with you or a merchant.
2. Cookies
We use cookies and other similar technologies when you visit our website. Cookies are small data files that are stored on your computer or mobile device. Cookies allow us to recognize your browser, personalize your experience, and obtain information about your use of our website. Most internet browsers automatically accept cookies, but if you do not want your information to be collected through the use of cookies, you can change the settings on your browser to stop accepting cookies or to prompt you before accepting a cookie. If you disable cookies, some features of the Service may not function properly.
We use Google Analytics to analyze traffic and performance related to our website. To learn how Google uses data when you use our website, visit analytics privacy. To opt out of tracking by Google Analytics, click opt out.
Some web browsers may allow you to send “do-not-track” signals to websites, but our Service does not respond to those signals. In addition, we do not use or disclose your information in any way that would legally require us to recognize opt-out preference signals.
3. How We Use Your Information
We use your personal information to fulfill the purpose for which you provide it, such as when we issue you Rewards or you redeem Rewards for Everyday Purchases or Experiences.
We also use the information we collect to: provide and improve the Service and to maintain our business relationship; customize the Service for you; better understand our users; develop new products and services; communicate with you about the Service and our other products and services we think may interest you; enhance the safety and security of our Service (e.g., troubleshooting, data analysis, testing, system maintenance and reporting); conduct internal research and development; comply with applicable legal obligations enforce our rights; and diagnose and fix problems with the Service.
We may also use your personal information for any other purpose with your consent.
4. Disclosure of Personal Information
Here are some of the ways in which we may disclose your information with third parties:
a. With your consent or at your direction, including if we notify you through our Service that the information you provide will be disclosed in a particular manner and you provide such information in response to such notice.
b. To our affiliates for use and disclosures consistent with this Privacy Policy.
c. To contractors, service providers, professional advisors (such as accountants, auditors, and law firms), and other third parties that provide support services to us or perform functions on our behalf, including analytics services. We only provide such information as necessary for these third parties to perform their services for us. We do not authorize any of these third parties to use the information we share with them for any purpose other than to provide their services for us.
d. If required to do so by law or in the good-faith belief that such action is necessary (i) to conform to applicable law or comply with legal process, (ii) to protect and defend Seated, our rights or property, or our users, (iii) to enforce our Terms of Service or Privacy Policy or other rights, and (iv) under emergency circumstances to protect the personal safety of us, our agents, our users, or the public.
e. In the event of a proposed or actual business transaction, corporate restructuring, financing, sale or merger of Seated, or involving some or all of our business, assets or equity, we may disclose and/or transfer information we have collected to those involved in assessing, planning and completing the sale (including the buyer and its employees, agents and representatives).
5. Your Choices
Emails and Text Messages. If you are a registered user and want us to stop sending you emails or text messages that are not necessary to ensure the regular operation of your account and/or availability of the Service, you can adjust your preferences on the Service or opt-out using the information provided at the bottom of the email or text message.
Deleting Your Account. If you wish, we will delete your account information. To do so, please send an email with this request to support@seatedapp.io. Alternatively, you may delete your account, or certain information in your account, by selecting “Account” from the Seated App or website and navigating to your settings. Even in the event of account deletion, we may retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Policy, unless you request deletion of your information. When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you with the Service, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity or protect ourselves, including our rights, property or products.
6. Children
We do not allow persons under 18 to register for the Service, and we do not knowingly collect any personally identifiable information from persons under the age of 18. If we are notified or have any other reason to believe that we have collected personal information from or about a child under the age of 18, we will promptly delete the information and any account associated with that information. If you believe Seated has information from or about a child less than 18 years of age, please contact us at support@seatedapp.io.
7. Social Features and Third-Party Services
Certain features of the Service allow you to initiate interactions between the Service and third-party services or platforms, such as social networks (“Social Features”). Social Features include features that allow you to access our pages on third-party platforms and from there “like” or “share” our content. Use of Social Features may allow a third party to collect and / or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Service and the this-party service.
Some applications embedded within, or linked from, our Services, such as maps and social media platforms or websites of our restaurant partners, are controlled by third parties. These third-party applications may use cookies, alone or in connection with other tracking technologies, to collect information about you when you use those application. These third parties have privacy policies that differ from ours. We do not control these third parties or their privacy practices.
8. Users From Outside of the United States
The Services are hosted on servers located in the United States of America (U.S.) and are intended for use by individuals and entities who are United States residents. If you use our Services outside of the U.S., you consent to having your personal information transferred to and stored and processed in the U.S. The privacy laws in the U.S. may not be as protective as the laws in your country of residence.
9. Security
Seated takes security measures designed to protect your personal information from misuse, unauthorized access, disclosure, alteration and destruction. We maintain physical, electronic and procedural safeguards to limit access to your nonpublic personal information, such as password protection. Access to your personal information is restricted to employees and contractors who need to know that information to provide services to you. While we do use care to protect your information, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, we cannot and do not guarantee the security of any information you transmit on or through the Service, and you do so at your own risk.
10. U.S. State Privacy Rights
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Nebraska, New Hampshire, Delaware, New Jersey, Tennessee, Minnesota, Maryland, or another U.S. state that has similar comprehensive privacy legislation (collectively, “Covered States”), you may have specific rights regarding your personal information under: the California Consumer Privacy Act, Virginia Consumer Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, Texas Data Privacy and Security Act, Oregon Consumer Privacy Act, Montana Consumer Data Privacy Act, Iowa Consumer Data Protection Act, Nebraska Data Privacy Act, New Hampshire Data Privacy Act, Delaware Personal Data Privacy Act, New Jersey Data Privacy Law, Tennessee Information Protection Act, Minnesota Consumer Data Privacy Act, Maryland Online Data Privacy Act, and similar laws in other U.S. states (collectively, "State Privacy Laws"). This section describes the rights that consumers of Covered States have and explains how to exercise those rights. To be clear, these rights are granted only to the extent that you are considered a consumer of Covered State and we are acting as a “controller” or “business” (as applicable) under State Privacy Laws with respect to your personal information.
Processing of Personal Information
In the preceding 12 months, we collected the following categories of personal information about residents of the Covered States, and disclosed them to the following categories of recipients:
| Category | Categories of Recipients |
|---|---|
| Identifiers: name, e-mail address, username, IP address | Participating Restaurants Service Providers |
| Personal information categories listed in the California Customer Records statute: name, phone number, and address | Participating Restaurants Service Providers |
| Characteristics of protected classifications under state or federal law: age | None. |
| Commercial information: records of reservations and relevant card transactions | Participating Restaurants Service Providers |
| Internet or other similar network activity: information regarding your interaction with the Service | Service Providers |
| Geolocation data: IP address | Service Providers |
| Audio, electronic, visual, thermal, olfactory, or similar information: photographs | Service Providers |
| Professional or employment-related information such as title of profession, employer, professional background | Service Providers |
| Non-public education information collected by certain federally funded institutions such as education records | Service Providers |
The specific business or commercial purposes for which we collect your personal and the categories of sources from which we collect your personal information are described in the section above, Information we Collect From You. The criteria we use to determine how long to retain your personal information is described in the section above, Your Choices.
We disclosed personal information over the preceding 12 months for the following business purposes:
- to communicate with you, provide you with products and services, to market to you, etc.
- to maintain and secure your account with us
- to process your payment, to provide you with or services you have requested
- to evaluate your candidacy and process your application for employment.
As above, we do not “sell” or “share” (as those terms are defined under the State Privacy Laws) personal information, nor have we done so in the preceding 12 months. Further, we do not have actual knowledge that we “sell” or “share” personal information of residents under 16 years of age.
Your Privacy Rights
As a resident of one of the Covered States, you may have the rights listed below in relation to personal information that we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
- Right to know. You may have the right to know whether we process your personal information and to access such personal information. You may also have the right to request that we disclose certain information to you about our collection, use, or disclosure of your personal information. Delaware residents may obtain a list of the specific third parties to which we have disclosed personal information, and Oregon residents may obtain a list of the specific third parties to which we have disclosed personal information.
- Right to data portability. You may have the right to obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business without hindrance, where the processing is carried out by automated means.
- Right to delete. You may have the right to delete personal information that you have provided by or that we have obtained about you.
- Right to correct. You may have the right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes for which we process it.
- Right to opt out. You have the right to opt out of the processing of your personal information for purposes of: (i) targeted advertising; (ii) the sale of personal information; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. However, as of the latest date of this Privacy Policy, we do not process your personal information for any of these purposes.
- Right to nondiscrimination. You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights. Unless permitted by the State Privacy Laws, we will not:
- Deny you goods or services;
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
- Provide you a different level or quality of goods or services; or
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
You may exercise any of your privacy rights by contacting us using the information provided below or by accessing our Your Privacy Rights portal. We may need to collect information from you to verify your identity, such as your email address, government issued ID, or date of birth before providing a substantive response to the request. Only you (or for California residents, an agent legally authorized to act on your behalf) may make a verifiable request related to your personal information. If you are making a request as the authorized agent of a California consumer, we will ask you also submit reliable proof that you have been authorized in writing by the consumer to act on such consumer’s behalf. If you are making a request as the parent or legal guardian of a known child regarding the processing of that child’s personal information, we may ask you to submit reliable proof of your identity.
We will make every effort to respond to your request within 45 days from when you contacted us. If you have a complex request, State Privacy Laws allow us up to 90 days to respond. We will contact you within 45 days from when you contacted us to inform you of the need for additional time and the reason for such extension. We may charge you a reasonable fee to cover administrative costs if your requests are manifestly unfounded, excessive, or repetitive.
If we decline to take action on a request that you have submitted, we will inform you of our reasons for doing so, and provide instructions for how to appeal the decision. Depending on your state of residence you may have the right to appeal within a reasonable period of time after you have received our decision. If you have this appeal right, within 60 days (45 days for residents of Colorado) of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, we will provide you with a method for contacting your state attorney general’s office to submit a complaint.
11. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Those changes will go into effect on the “Last Updated” date shown at the top of the updated Privacy Policy. If we make any material changes, we will use reasonable efforts to notify you, such as by means of a notice on the Service, by email or text, or by other means consistent with applicable law. Those changes will go into effect on the “Last updated” date shown at the top of the updated Privacy Policy. Your continued use of the Service constitutes your consent to be bound by the revised Privacy Policy.
12. Contact Us
If you have any questions about this privacy policy, please email us at legal@seatedapp.io.